Fibre installation across the South West, South East and London

Where quality meets speed.

A leading fibre installation provider operating across the South West, South East and London, delivering high-speed connectivity to both residential and business customers.

9,579Installs completed in 2025
94%Average completion rate in 2025
95%Audit pass rate across 1,158 audits
0RIDDOR incidents or accidents in 2025
2025 in numbers

Growing month on month, without dropping standards

Installs completed per month, 2025
426Jan562Feb776Mar827Apr759May783Jun891Jul743Aug948Sep1,016Oct980Nov868Dec
1,016 peak month (October)1,665 service callsUnder 1% 7-day early life failures every month

Our SLAs and compliance in 2025

  • All reported defects resolved within 72 hours
  • 94% of CBTs with no light repaired within 48 hours of reporting
  • Every Openreach candid resolved within 48 hours of initial reporting
  • Customer escalations responded to and contacted within 24 hours
  • 91% of under-3m civils remediations resolved within 7 days
  • 0 local authority defects all year
The GNS Installs team in branded hi-vis in front of a company van
About GNS Installs

Where quality meets speed

GNS Installs is a leading fibre installation provider operating across the South West, South East and London, delivering high-speed connectivity to both residential and business customers. We specialise in reliable, efficient fibre installations tailored to meet the growing demands of modern homes and workplaces.

Our experienced engineers work with care and precision to ensure minimal disruption and maximum performance. Whether upgrading a single home or connecting an entire business premises, GNS Installs is committed to providing a professional, customer-focused service every step of the way.

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What our partners say

Trusted by Tier 1 clients

When onboarding GNS it was the first time in a very long time that I had onboarded a team from 0 to over 500 installs in the first calendar month. The team were meticulous in their set up and approach to the challenge. It was clear from the initial question set that the guys were here to succeed. They were able to onboard, keep pace and, in some areas, exceed our established teams. Since onboarding they have become a key player in the performance we deliver; in fact, they have been top performer for on-the-day success from the first month and no other partner has been able to come close.

Operations Director, Tier 1 client

I have been working with the team at GNS Installs for just over a year. In this time it has been refreshing to work with such like-minded and driven people. Their clear underpinning knowledge of installations has made a transition I was quite nervous about seamless and smooth.

Contract Partner Manager, Tier 1 client

The relationship with the team at GNS is the main thing that stands out for me. Often being seen as the bad guy, the team at GNS has always embraced my findings and pushed to take the required actions in good time. They have openly involved me in initiatives that lead to the changes we need. It’s been great to feel like part of both the in-house team and the partner team.

Principal Quality Technician

Simple onboarding. Contractual points raised were valid, detailed and very well presented to be tracked and closed off in real time.

Commercial Lead
Health & safety

Safety first, every time

Our commitment to safety shows our values and integrity as a company. When we put safety first, we’re showing what kind of business we want to be.

Our approach to safety

Independent audits

An independent audit team reviews our policies, procedures and on-site operations.

On-site oversight

Regular management site visits, supervisor inspections and toolbox talks.

Continuous improvement

Near miss reporting and trend analysis, with ongoing investment in training and equipment.

Trusted by

Our clients

Virgin Media
Netomnia
YouFibre
G.Network
Trooli
Circet
Nano UK Fibre
Bridging Communications
See our work

We’re hiring

We’re always looking for skilled engineers and operational staff to join our growing team.

View vacancies